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25 years of EMS billing expertise translated into training, consulting, and speaking that gets results.
About Donna Hankins
About Donna Hankins
Founder of EMS Revenue Consulting and Director of Billing at American Ambulance (Fresno, Kings, and Madera Counties, CA).
Donna brings 25+ years of frontline and leadership experience in ambulance billing, specializing in Medicare and Medi-Cal reimbursement, EMS compliance, and revenue cycle performance.
She serves as Payer Relations Chair for the American Ambulance Association and previously chaired payer issues for the California Ambulance Association for 10 years, shaping policy, strategy, and industry guidance.
MBA | BA English | CACO, CAFO, CAPO, CAC, CADS from NAAC.
Helping ambulance providers navigate complex reimbursement and compliance challenges
Featured Lectures
Featured Lectures
Method to the Madness
Method to the Madness
Leadership | Company Leaders
KPIs tell you what happened. Leadership determines what is next. This lecture combines modern EMS leadership philosophy with real world application and technology discussion.
Building a Bridge
Building a Bridge
Communication | Operations and Executives When the crew's documentation doesn't support the bill, everybody loses. Built for the gap between the front office and the back office, this lecture explains ambulance reimbursement to executives and operations.
Surfing the Billing Tide
Surfing the Billing Tide
Leadership / Stress Management | Billing Staff and Leaders
Operational Composure in EMS Reimbursement Lets discuss the five billing stressors, one composure framework. Leave ready to surf instead of getting tossed.
Ready to bring this to your team?
Available for conferences, webinars, and consulting engagements.
donna@emsrevco.com 559-258-1640
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